Online Reputation Management

Home Online Reputation Management

Why is it important to manage reputations?

More customers are moving to the ‘digital front door’:

91%

of people trust reviews as much as personal recommendations1

92%

of buyers are more likely to purchase after reading a review

13%

of people will buy from a business with a 1-2 star rating3

Manage, Monitor, And Improve Your Online Reputation

Compile reviews from dozens of sites to easily see what’s being said about your business online. Plus, use built-in review response suggestions to respond to reviews quickly, and customize your own!

Show up where people are looking 

Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

Hear what’s being said all over the web

 Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Monitor Google Q&A, and ask and answer questions right from the dashboard.

You vs. the competition 

Examine how your business performs against the competition on search engines, in regards to review ratings, total reviews, and perform social comparisons.

Sentiment analysis 

Machine Learning and AI analyze all customer reviews to show you what aspects of your business are praised or criticized. Turn these insights into strategies to improve.

People are talking about your business online

Listings

We update your business information across the internet so it's accurate and easy to find you.

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Reviews

People are usually willing to provide feedback, they just need to be prompted. We help you do that.

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Mentions

With our tools we track what people are saying. Whatever the feedback, we make your business shine.